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MYM

Law Enforcement Guide

About

MYM is the platform that gives power back to content Creators by allowing them to generate recurring income thanks to Users who subscribe to paid subscriptions to access premium content. At MYM, Creators are free to post whenever they want, at the frequency that suits them, without suffering the wrath of an algorithm. They can thus manage their business in complete autonomy. As for Fans, they access content via subscriptions that they take out directly from the Creators of the platform. The MYM platform, available on “mym.fans”, is published and operated by AIR MEDIAS SAS (“Air Medias”), a simplified joint stock company with share capital of 502,000 euros, registered in the Lyon Trade and Companies Register under number 809 565 906, whose head office is located at 16, rue Cuvier 69006 Lyon.

User safety on MYM

Aware of its responsibilities and its role, Air Medias has made, since its creation and from the design, the security of its users a priority. It relies in particular on solutions based on artificial intelligence (AI), reinforced, where necessary, by human teams trained for this purpose. MYM offers a secure environment based on very strict certification and content moderation processes:

1. Certification of Creators

100% of Creators visible on the platform are certified and Users are also invited to go through the certification process. This device guarantees the identity of each user. If the Creator's profile does not meet the platform's requirements, he will not be able to generate income.

2. Content moderation

Creators offer their subscribers photo, video, Live content and even private messages. The analysis of these media takes place on a daily basis via a strong process: the content is verified and moderated by Artificial Intelligence (AI). In the event of a report, as a host, Air Medias promptly assesses the “manifestly illicit” nature of the content and, if necessary, makes it unavailable. Additionally, Air Medias notifies law enforcement of suspected violations of the law by users. Added to this is additional security just before accessing content in order to protect our users and the children: for all Adult content distributed by a Creator, the user is subject to age control via artificial intelligence (AI).

Data protection and retention

Air Medias has made the protection of its users' personal data, with their security, a priority. Air Medias collects and stores user information in accordance with the General Conditions of Use and the MYM Privacy Policy. This includes: identity document, identification data, connection data, economic and financial information, transaction data, navigation and usage data of MYM. Data is retained in accordance with applicable legislation and for as long as necessary to enable users to use MYM. In any case, as explained in the MYM Privacy Policy, users can access their data by contacting the Air Medias Data Protection Officer by email at dpo@mym.fans.

Legal framework

Air Medias is committed to cooperating with law enforcement investigations where appropriate under applicable law. As a French company, Air Medias discloses user data in accordance with applicable French and European law and as provided for by its General Terms and Conditions, its Terms of Service and its Privacy Policy. In accordance with the law, Air Medias may be required to provide information about its users to French law enforcement authorities (for example, judicial, police or gendarmerie administrations) when they request it. Air Medias may also be required to respond to injunctions to remove content on the MYM platform, issued by law enforcement or an authority (judicial or administrative) and consequently remove the content in question. Air Medias will not respond to requests for information from private parties, such as civil parties, unless they are part of a formal legal proceeding.

Injunctions

French authorities

Injunctions from authorities and authorized police forces may relate to information relating to a user (last name, first name, date of birth and telephone number), to his account (date of creation and IP address) and to the content created by the user (media). In accordance with the law, the authorities requesting information about a user are only bodies authorized by a legislative or regulatory provision, within the framework of a particular mission (such as judicial, police or gendarmerie administrations). These requests for data, or injunction to act against content, must meet several conditions:
  • Shape:
    • formulated in writing, in French or in English;
    • on law enforcement letterhead and signed by an authorized law enforcement official;
    • contain information enabling the issuing authority to be identified;
    • contain information on the authority which is to receive information relating to the effect given to the orders;
    • presented by post and e-mail to the address mentioned below;
    • be occasional;
    • mention a valid official email address allowing you to communicate with Air Medias;
  • The fund:
    • specify the legal basis on which it is based;
    • explain the reasons for the injunction (unless otherwise authorized by law);
    • provide information enabling the provider to identify and locate the illegal content concerned;
    • If applicable, indicate the categories of data to be communicated;
    • finally, contain information on the recourse mechanisms available to Air Medias and the user subject to the injunction.
Contact : Air Medias SAS, 16 rue Cuvier 69006 Lyon
claim@mym.fans
Via our dedicated form
If the authorities do not meet the above requirements, Air Medias will not be able to respond to their requests.

Foreign and international authorities

Air Medias may ask law enforcement officers to submit a request for legal assistance to government authorities designated under mutual legal assistance treaties (\"MLATs\"), or by letters rogatory. This may occur when the requesting law enforcement authorities are located in a country other than that in which Air Medias is established. When submitting a request, law enforcement officers must ensure that the information provided is complete and accurate, and that the disclosure of data (or any other measure) requested is necessary and proportionate for the prevention, detection or investigation of offences, or to prevent an emergency situation. Air Medias reserves the right to request reimbursement of costs associated with responding to law enforcement requests.

Emergencies

In cases where a person would be exposed to imminent danger, such as death or serious physical injury, and Air Medias has information that could help prevent harm, law enforcement officers may also contact Air Media directly while the official process is underway. An urgent request is only considered as such when there is an imminent risk of harm to the life or physical integrity of a person. All urgent data requests, orders, or data preservation must be made by an authorized law enforcement representative and originate from an official law enforcement email domain, if sent by e-mail.

User information

In accordance with laws and regulations on the protection of personal data, Air Medias informs MYM users of the disclosure of their data to law enforcement, unless the injunction only mentions this information:
  • is prohibited by applicable law (provide legal basis);
  • would compromise an investigation;
  • would endanger one or more people.
It is up to the authorities transmitters to clearly indicate in the injunction the confidentiality of the procedure.
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